Frequently Asked Questions

Yes. You can test maps.video by signing up and downloading the sample video. The demo loads sample corridor footage and extracts GPS telemetry in real time so you can experience map-synced video playback and frame extraction without needing a camera or uploading files.

To capture field surveys, you need:

1. Camera: A GPS-enabled GoPro camera (HERO13, HERO11, HERO10, HERO9, HERO8, HERO7, HERO6, HERO5, MAX2, MAX, Fusion, Session 5 and .gpx). Note: GoPro Hero 12 has no GPS antenna so can’t be used.
2. Mount: A stable vehicle suction cup mount such as the GoPro Suction Cup, Insta360 Electric Suction Cup Mount or GoPro Boom.
3. Storage: A high-speed MicroSD card (U3/V30 rated).
4. Computer: A modern desktop or laptop (macOS or Windows) running Google Chrome, Microsoft Edge, Mozilla Firefox, or Apple Safari.
5. Camera Settings: Record in 1080p or 4K with GPS set to ON in the GoPro settings menu before recording.

Yes, provided the original MP4 video files contain unedited embedded GoPro GPMF telemetry metadata. If you have older footage where GPS was turned off or stripped during editing, you can still map the video by supplying a sidecar GPX spatial track recorded from a handheld GPS or phone app.

Maps.video processes heavy video files locally inside your browser session. Your original high-resolution video files remain safely on your computer or external drive. Only lightweight spatial metadata—GPS coordinates, timestamps and track route paths—are saved to your cloud account to generate your interactive route path.

Yes. Your route tracks, GPS logs, and project maps are strictly private to your account or enterprise team organization. Because raw video files reside on your local storage, no third party can access your footage or location history unless you explicitly export project deliverables to them.

• Team Members: Teammates with account permissions can log in, view mapped route tracks, and inspect synced playback if they have access to the local video storage or shared project drive.
• Clients & Municipal Inspectors: You do not need to grant external clients account access or force them to stream giant video files. Instead, you export high-resolution stamped video frame JPEGs directly from the playback timeline to email or submit into client portals.

Yes. You do not need to waste internal laptop storage. Maps.video reads and plays video files directly from external SSDs, high-speed USB-C drives, or network attached storage (NAS) attached to your machine.

Your raw video files are stored on your own drives and remain 100% yours forever. If you cancel, your cloud account and stored route tracks remain accessible until the end of your current billing cycle. Any geotagged PDF reports or stamped frame JPEGs you previously exported remain permanently on your machine.

Unlimited plans allow unrestricted local video processing and stamped frame exports. There are no artificial caps on recorded mileage, number of survey routes mapped under fair business usage. Specific limits only apply to the number of team user seats included in your plan tier which can be increased upon request.

Maps.video reads the embedded telemetry (GPMF metadata) written directly into the video file by the GoPro’s GPS chip. When you drop a video into maps.video, the browser extracts coordinate, timestamps to sync your video playback frame-by-frame with an interactive map—with zero manual GPS alignment needed.

No. Traditional tools force you to upload gigabytes of footage and wait hours for server-side video rendering. maps.video operates via instant browser-based telemetry extraction. You can drop in raw video files and immediately review map-synced playback without waiting for rendering or server processing.

Yes. You can drag and drop an entire day's folder into maps.video. The batch GoPro GPS feature lets you quickly load dozens of GoPro videos onto maps.video with GPS previews.

Yes. For 360° cameras that record GPS metadata (such as the GoPro MAX 1 & 2), footage must first be stitched into standard equirectangular format using the GoPro Player desktop app. Once loaded into maps.video, you can click and drag during playback to pan 360 degrees while the spatial pin tracks along the map. You can also look around using the cursor keys and extract the video view as GPS and timestamped jpeg photo proof.

Yes. Enter a street address, layer or exact GPS coordinate into the map search bars. Maps.video filters your mapped survey library spatially, highlighting every recorded pass across that exact location regardless of when the video was shot or what the file was named.

Yes. You can map repeat survey runs across the exact same road corridor over time. The interactive map displays overlapping route lines, allowing you to select and load specific dates side-by-side to compare pre-existing ground conditions against active utility trenching or completed asphalt resurfacing.

Instead of forcing inspectors to stream gigabytes of raw video, maps.video lets you export high-resolution stamped video frame JPEGs. These deliverables contain exact GPS coordinates, date/time stamps —fitting seamlessly into municipal sign-off and UK Street Manager compliance workflows.

Each exported stamped frame includes:

• Visual Evidence: High-resolution video frame image.
• Geolocation: Latitude, longitude.
• Timestamping: Precise date and time of capture.

Not yet. Coming sometime soon.

Yes. White labeling options allow you to generate clean stamped frame exports featuring only your company logo if desired. Get in touch if you want to add your own logo to exported video frames.

Before starting excavation or paving, mount a GoPro to a vehicle to capture the entire corridor. Maps.video creates a time-stamped, geo-referenced visual record of existing driveway cracks, damaged kerbs, or adjacent property conditions. If a claim arises, you can locate the exact coordinate and produce stamped pre-construction photo proof in seconds.

For utility trenching (gas, water, electric, fiber optic), proving exact backfill and surface restoration across miles of road is challenging. Maps.video allows site managers to walk or drive completed trench lines and produce coordinate-stamped photo logs proving the reinstatement meets statutory specifications.

Subcontractors capture daily video passes of active work zones. Prime contractors and project managers can instantly verify trenching quality before its backfilled permanently.

• Operating Systems: macOS and Windows.
• Browsers: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari.
• Playback Requirements: Ensure your browser and operating system support hardware-accelerated HEVC (H.265) video decoding, which is standard on modern GoPro cameras.

If maps.video reports no GPS data, it is usually due to one of four reasons:

1. GPS setting was OFF: Check your GoPro settings menu to confirm "GPS" was toggled ON prior to recording.
2. No satellite lock: The camera was triggered before establishing a GPS lock (ensure the GPS icon turns solid on the camera screen before pressing record).
3. Stripped telemetry: The video file was trimmed or processed through editing software (like Premiere or Handbrake) that stripped the hidden GPMF metadata track. The GoPro Player desktop app striped the GPS data when processing .360 videos. Add the original .360 videos to maps.video so the GPS data can be extracted. You will select the processed .MP4s when viewing.
4. The GPS data is corrupt: Sometimes the GPS data is corrupt or unreadable.

This usually occurs if your computer lacks native HEVC (H.265) video codec support. On Windows 10/11 machines, install the official "HEVC Video Extensions" from the Microsoft Store. It can also happen if the original video file on your external drive was disconnected or video files renamed after the route was initially submitted.

GPS position drift can occur when driving through deep urban canyons, under dense tree canopies, or through tunnels. To maximize spatial accuracy, ensure your camera has an unobstructed view of the sky and allow a few minutes after turning on your GoPro for a firm GPS satellite lock before recording.

Because maps.video reads source video files directly from your local storage, renaming a video file breaks the local file path link. If this happens, rename or add the video again inside maps.video. Make sure you select the right folder of videos. It is recommended to keep all your videos in the same folder and browse and select all of them when clicking the Browse… button on the video player. That way you can click seamlessly between videos when clicking pins and route paths.

Most third-party video editors and converter utilities automatically strip out hidden GPS telemetry streams when re-encoding MP4s. If you need to trim footage before loading it into maps.video, use telemetry-aware tools (or extract the sidecar GPX file prior to editing) to preserve your spatial data.